02-12-2009, 05:14 PM
Diggles Wrote:dilznic Wrote:We switched from Dell desktops at work to Lenovo ones due to a policy shift at HQ. Dell customer support is SO much better than Lenovo it's not even funny. As far as build quality go, we were using Optiplex GX before, and Thinkcentre M37s now and they both have worked very well with limited problems. Lenovo support makes me want to strangle someone though.
You know that Lenovo is chinese, right?
Yes, thank god that they haven't made too many changes to the Thinkpad line of laptops since they bought the division from IBM. Also, Lenovo customer support is US-based which would be nice if they hired people that graduated high school. Their tech support uses the public web site to get all of their troubleshooting information, and is their only source for drivers. Oh, and the website goes down for days at a time without explanation or ETA of a fix. I </3 Lenovo.