02-11-2009, 08:21 AM
1000xZero Wrote:Diggles Wrote:yep and when their cheap shit breaks and YOU have to deal with them as an individual, not a company, they suck shit.
They've got some pretty ass rated customer service.
No more or less than any other company that offers similar service.
Actually Dell is better than all the other companies in customer service. It is just that everyone has a Dell and not a Gateway, Lenovo, HP, Sony, or etc.
All those other companies are actually worse in customer service. You just don't know since most people have only dealt with Dell.
Have you ever dealt with Sony? OMG Infinitely worse the same with all the others including HP which I would rank as 2nd to Dell.
I deal with HP at work and its decent.
I deal with HP and Dell as consultant for clients....Dell is 5 times worse than HP. Like mentioned above, even if you've told them EXACTLY what you've done, or that you're A+/Network+ certified, they make you do it again. Its gotten to the point that half the time I lie to them to save time.
I've boycotted Sony since mid 90's after 2 monitors died after 3 years each, among other shitty overpriced Sony gear. I also boycott SOE games too (PotBS doesnt count, its only distributed by them).
Samsung and Viewsonic put them all to shame. I dont think I've ever touched a Viewsonic monitor thats died (Working in a school district with 13k computers).
[should not have shot the dolphin]
